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BSA and the New Account Interview |
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BSA AND THE NEW ACCOUNT INTERVIEW: IDENTIFICATION AND DUE DILIGENCE
1 1/2 HOURS
OVERVIEW:
Is your bank's frontline in rebellion? Are they tired of these complex and confusing worksheets to open accounts? It used to be that the "New Accounts Interview" was about sales and service. Since 9/11 and the requirements of the new BSA Exam manual, the interview process is a critical link in opening deposit accounts in a way to determine risk, potential terrorism and compliance with Bank Secrecy Act requirements. We are going to look at some new account interviews and procedures of community banks in our country. What are the requirements in the Bank Secrecy Act and how do we translate that into action at our frontline? If you work the frontline you will learn how to ask the tough customer questions in a friendly, professional and hopefully non intrusive way. Every frontline employee won't want to miss this important seminar.
WHAT YOU WILL LEARN:
- How does the new accoutn interview fit into Bank Secrecy Act?
- What is Customer Identification Program Risk?
- What does it mean to conduct due duligence when I open the account?
- What about OFAC and the frontline?
- Connecting the dots between sales and compliance
- HOw can we say things to sound customer friendly?
- What does it mean to "know" you customer in a post 9/11 environment?
WHO SHOULD ATTEND:
Every frontline employee who opens accounts, branch managers, branch administration, compliance officers, BSA officers, training personnel and more.
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