Developing a Star Teller (One Day)

Introducing the one day teller program for a comprehensive look at the technical,

compliance, security and sales side of one of the most important jobs in the bank. You

will leave with a 600+ page reference manual and all the skills you need to be a “Star”

at your bank. If you have a job as a teller or head teller or you manage the teller side of

things at your bank. You won’t want to miss this wonderful opportunity to meet with

your peers and learn all about what separates the average teller from the “Star”.

How to place holds under Regulation CC

How to fill out Currency Transaction Reports

Detecting Red Flags for Money Laundering

Understanding Substitute Checks

Learning everything you need to know about Treasury Checks and postal money orders

Learn your state law on stop payment orders, stale dated, post-dated and death issues on

checks

The Basics on checks, endorsements, signature cards

What happens on more complicated endorsements? Power of Attorneys, Custodians, Trustees

What happens when there is a forgery, forged endorsement or alteration?

Learn more about common check scams

And much much more….

Who should attend: All training managers, all tellers, beginners to the experienced, head

tellers, cashiers and branch managers.

Educational Hours: 6 hrs